eDATALABS: Redefined Systems for Document Management Services
The global document management system (DMS) market was valued at $4.89 billion in 2019, and has been forecasted to reach $10.17 billion by 2025. It will register a CAGR of 13.05 percent during the period of 2020-2025. As unorganized content makes it difficult for larger organizations to extract business related information and use available data, DMS proves to be very effective in order to overcome these challenges. Moreover, service providers in this domain are very specific about the sense of security that needs to be rendered to client processes to ensure safety to the internal records of enterprises. With the increasing inclination of businesses towards digital processes, the DMS ecosystem is integrating advanced technologies like artificial intelligence (AI) and machine learning (ML) and getting better every day. eDATALABS is a part of Southern Group India, established in the year 1984 with a major stake in the Engineering Industry and wide domain expertise in Engineering and Process Industry. The company established itself as a product company developing mid-range DMS and other ERP Solutions in India, Mauratius and Singapore. “We are an IT Enabled Services company focused on High Volume Data Management Support and Services using latest technology and solutions that include Banking Business Process Automation, Universities – Examination & application Processing - Turnkey Solutions, and Digital Prepress & e-Publishing,” states Indra Somasundaram, Director, eDATALABS.
Onshore & Offshore Delivery Service
The company provides software support and maintenance service for products and applications and also renders offshore support to global clients through adoption of enhanced methodologies and latest IT Infrastructure. eDatalabs being the leading Business Service provider offers IT Support & Services to its clients. Their recruitment process is a systematic approach of choosing the most suitable candidate for the job from a group of applicants who could contribute towards achieving the organizational goals. “eDATALABS takes the credit of providing computer literacy for nearly 8,000 students across 20 educational institutions every year since 2000. The company provides state-of-the-art infrastructure at their schools and colleges to ensure complete computer literacy,” expresses the Director.
Ensuring Quality
eDATALABS is committed to enhancing customer satisfaction through continuous improvement in quality, cost and delivery. It strives to satisfy and excel all customer needs and expectations, while continually improving standards to meet their growing demands and keeping pace with technological advancements. The adequately documented procedures are the foundation to develop and maintain their customer satisfaction.
DMS Case Study & Implementations
eDATALABS takes the credit of implementing OMR enabled result processing for University of Madras, which is one of the biggest and oldest university in Asia. This project is embedded with various technologies including Barcode, ICR, OCR and OMR for accurate retrieval of marks. A series of customized software is used to ensure inbuilt dual check-up for accurate results.
An assured solution for integrated data and mark capture offered by eDATALABS is a set of tailor made solutions to eliminate tedious manual data entry. This has been accomplished by the use of controlled tested processes and customized software that include Supply of OMR Answer Booklet Image Scanner, OMR Scanner and Customized software are used for data capturing and verification of results using dual verification system of ICR vs. OMR. Later, the bundle sheets are scanned and verified as a third level of verification. The images of the student section and valuation section are stored for future reference while the results are internally audited before publishing as per service level agreement.
Vision & Mission
eDATALABS aims at being a vibrant, customer-oriented, quality driven, state-of-the-art technology company, partnering with its customers in their Information Technology management, thereby helping them enhance their efficiency and productivity. Speaking about the good will of the company, the Director states, “We endeavour to create values for employees, customers and society. The company always empowers its customers with the latest technology and expertise to excel in a competitive environment”.
Specialized IT Services for Other Domains
Other than providing DMS services to businesses worldwide, eDATALABS is involved in other IT related services as well. It renders IT related services in banking, product development, consultancy and e-publishing domains. Dynamic customer support services are a flagship of eDATALABS, where the Director concludes, “Enterprises are pressured to deliver to customer expectations across varied channels. In this era where a brand’s reputation is vulnerable, thanks to the all-powerful technology, it becomes important to have a robust and dynamic customer support system. Successful companies have understood and placed a high emphasis on effective customer service and support, which also is one of the services we take pride in”.
eDATALABS takes the credit of implementing OMR enabled result processing for University of Madras, which is one of the biggest and oldest university in Asia. This project is embedded with various technologies including Barcode, ICR, OCR and OMR for accurate retrieval of marks. A series of customized software is used to ensure inbuilt dual check-up for accurate results.
We are an IT Enabled Services company focused on High Volume Data Management Support and Services using latest technology and solutions
An assured solution for integrated data and mark capture offered by eDATALABS is a set of tailor made solutions to eliminate tedious manual data entry. This has been accomplished by the use of controlled tested processes and customized software that include Supply of OMR Answer Booklet Image Scanner, OMR Scanner and Customized software are used for data capturing and verification of results using dual verification system of ICR vs. OMR. Later, the bundle sheets are scanned and verified as a third level of verification. The images of the student section and valuation section are stored for future reference while the results are internally audited before publishing as per service level agreement.
Vision & Mission
eDATALABS aims at being a vibrant, customer-oriented, quality driven, state-of-the-art technology company, partnering with its customers in their Information Technology management, thereby helping them enhance their efficiency and productivity. Speaking about the good will of the company, the Director states, “We endeavour to create values for employees, customers and society. The company always empowers its customers with the latest technology and expertise to excel in a competitive environment”.
Specialized IT Services for Other Domains
Other than providing DMS services to businesses worldwide, eDATALABS is involved in other IT related services as well. It renders IT related services in banking, product development, consultancy and e-publishing domains. Dynamic customer support services are a flagship of eDATALABS, where the Director concludes, “Enterprises are pressured to deliver to customer expectations across varied channels. In this era where a brand’s reputation is vulnerable, thanks to the all-powerful technology, it becomes important to have a robust and dynamic customer support system. Successful companies have understood and placed a high emphasis on effective customer service and support, which also is one of the services we take pride in”.
