Osource India:Enabling Seamless India Document Management
The Document Management System (DMS) market has been steadily evolving over the years, owing to the allimportant need for increased efficiency in the workplace. Moving beyond the traditional paper files concept, a large number of organizations are keen on implementing document management today, being persuaded by the emergence of more advanced technologies and the efficient execution of DMS by businesses to improve operations. Furthermore, another key factor motivating organizations to embrace this technology is the ability of DMS to provide extensive tools and techniques for data retrieval, one of the most imperative parts of any process operation. DMS is thus being universally adopted across businesses as it not only simplifies document management and retrieval of information, but also ensures enterprises with accuracy and integrity of records and information, thereby saving them time, resources, labor and money.Corroborating this fact are research reports which forecast the Global Document Management Systems market to grow at a CAGRof 12.78 percent and reach USD 7.07 billion by 2023. However, even with this growth, organizations still encounter challenges in effectively implementing DMS systems, with implementation of new technology, integration with existing systems, accessing of all data on the move and automation of processes, all presenting concerns. Moreover, increased advancements in technology have also made information ac- cessibility more convenient, leading to concerns of security and data breaches. Perfectly understanding these different challenges, Mumbai headquartered Osource (India) Private Limited steps forward to address them with an all-inclusive Document Management Suite, to create substantial impact through DMS technology to automate and expedite business processes across diverse industry verticals.
Incepted in 2004, Osource India functions as a platform-enabled Business Process Management Company that focuses on integrated end-to-end IT Software and Business Process Outsourcing to deliver operational efficiency to its clients through reduced costs, ongoing productivity improvements and process reengineering. With a comprehensive portfolio of offerings that includes DMS, ERP, Customer Relationship Management, Project Management, HR Management & Financial Accounting, Asset & Liability System, HR Outsourcing and BPO operations, Osource provides advanced solutions to a wide range of large, medium-sized & small sized enterprises as well as bluechip multinational firms and setups, across India, Middle-East and Australia. To bring this about, Osource leverages its deep understanding of the nature of business as well as the nuances of client operations across different industry verticals, to address every organization’s unique challenges and requirements.“For more than a decade and a half, Osource has been passionately serving its global clientele with business process management services in the areas of finance and accounting, human resources, consulting & operations, technology solutions and industry specific solutions. With extensive business process and industry domain expertise, as well as experience in running complex op services with an integrated KPO & IT platform that seamlessly combines business transformation services, knowledge services, back office and technology enabled services. “Instead of focusing on a single aspect of the business, Osource drives performance improvement across multiple aspects of our client’s business processes with integrated KPO;a primary element that sets us apart from our competitors,” adds Pankaj.
Digitizing Manual Processes with an Enterprise level DMS System
When it comes to DMS, Osource understands how document management systems have evolved to become an absolute necessity for the storage and seamless organization of documents. However, the company also recognizes the major challenges that come with shifting to paperless functioning, including those such as integration hurdles, compliance concerns, fear of change within organizations and information mobility difficulties. The company, leveraging its deep understanding of the industry’s challenges and requisites, has thus built its Onex Document Management Suite, to help businesses automate and digitize their manual processes with ease. With features such as a lean UI and easy interface, open API architecture, smart OCR functionality, lean document viewer and mobile application, integrated BPM with self, admin and auto-delegation, auto reminders & escalations and additional notes at each workflow level, documents can be classified as confidential and access for the same can be limited for specific set of users, this solution helps organizations to simplify the filing of their paperwork and have the needed information at their fingertips.Moreover, the Onex DMS also boasts of a powerful search functionality to allow its users to instantly retrieve the information they need. With functions such as version control to track document changes & iterations as well as roll back to previous versions,
and a QR Code with hidden attributes, this framework allows for secure retrieval of both electronic and paper documents in a much faster and efficient manner, thereby saving valuable time for businesses and allowing for increased productivity of office.
Preventing Data Loss with Enhanced Information Security
In addition to a slew of advanced features, Osource also focuses extensively on the key component of security, knowing that sensitive data in the hands of hackers and data thieves; can cost an organization millions of dollars and great losses to business. The company has therefore ensured the application of multi-level data protection to its Onex DMS, with built-in features such as SSO integration, encryption in transit and database, security tagging, document and role-based granular access framework, audit trails and document confidentiality with limited access definition. These features serve to provide not only enhanced security and access control but protection from all forms of breaches and data loss.
Further, some of the other key specialties of the Onex DMS include Meta-Tagging using Smart OCR to quickly and easily sort, group and filter documents, as well as a distributed database architecture for better backup and disaster recovery. The framework has also been designed to run as a self-hosted or cloud based solution or an on- premise model with a wealth of valuable features including outstanding customer support. “Enterprises today while implementing an EDMS solution look for solutions with more scalability, security, accessibility and adaptability to business changes. The Onex DMS has been designed to adequately meet these needs and expectations,” explains Pankaj.
An Inclusive BPM for Complete Business Process Control
Osource has provided Onex DMS with its BPM engine which has enabled many customers to automate their various manual processes. Such automation has helped customers not only in saving the time but also enhancing efficiency & accuracy of the processes. Introduction of RPA in the BPM system helped the system to develop the action list by watching the user perform that task in the application's graphical user interface (GUI), and then perform the automation by repeating those tasks directly in the GUI. This can lower the barrier to use of automation in products that might not otherwise feature APIs for this purpose. RPA tools have strong technical similarities to graphical user interface testing tools. These tools also automate interactions with the GUI, and often do so by repeating a set of demonstration actions performed by a user.
Osource’s BPM framework features end-to-end user definable workflows to track transactions and simplify processes for its customers. BPM product provides pre-defined electronic workflows to eliminate time consuming customizations and business enhancements, while also allowing its users the freedom to define their transactions within the application.
Prior to implementation, Osource also determines an extensive list of requirements of the client to be addressed in the BPM. The company additionally provides BPM training and postimplementation support and maintenance services to ensure maximum benefits of the BPM for the users.
Looking Ahead
Having ventured into a number of industry verticals in a span of over a decade, Osource India has gained vast experience in building DMS solutions for a global clientele. Since its ideation in 2004, the company has grown from a few 100 employees to a development center with 250+ Developers and 30+ Business Analysts as well as a core management team with more than 100+ years of combined experience in data processing, automation and technology solutions. Today, Osource boasts of multiple offices in the Indian cities of Delhi, Mumbai and Bangalore and has penetrated the Global markets of Australia, UAE and the US with its expansive portfolio of offerings. Moving forward, the company has a number of exciting projects lined up for the future, one among which is a partnership with AWS (Amazon Web Services), to build a DIY DMS/ BPM Model. Osource also intends to engage itself in continuous innovation and improvement of business solutions to meet the ever-changing customer business scenarios globally, in the future.
“With Extensive Business Process And Industry Domain Expertise, As Well As Experience In Running Complex Operations, We Have A Unique Heritage And Focus That Helps Us Drive The Best Choices Across Technology, Analytics And Organizational Design”
Preventing Data Loss with Enhanced Information Security
In addition to a slew of advanced features, Osource also focuses extensively on the key component of security, knowing that sensitive data in the hands of hackers and data thieves; can cost an organization millions of dollars and great losses to business. The company has therefore ensured the application of multi-level data protection to its Onex DMS, with built-in features such as SSO integration, encryption in transit and database, security tagging, document and role-based granular access framework, audit trails and document confidentiality with limited access definition. These features serve to provide not only enhanced security and access control but protection from all forms of breaches and data loss.
Further, some of the other key specialties of the Onex DMS include Meta-Tagging using Smart OCR to quickly and easily sort, group and filter documents, as well as a distributed database architecture for better backup and disaster recovery. The framework has also been designed to run as a self-hosted or cloud based solution or an on- premise model with a wealth of valuable features including outstanding customer support. “Enterprises today while implementing an EDMS solution look for solutions with more scalability, security, accessibility and adaptability to business changes. The Onex DMS has been designed to adequately meet these needs and expectations,” explains Pankaj.
An Inclusive BPM for Complete Business Process Control
Osource has provided Onex DMS with its BPM engine which has enabled many customers to automate their various manual processes. Such automation has helped customers not only in saving the time but also enhancing efficiency & accuracy of the processes. Introduction of RPA in the BPM system helped the system to develop the action list by watching the user perform that task in the application's graphical user interface (GUI), and then perform the automation by repeating those tasks directly in the GUI. This can lower the barrier to use of automation in products that might not otherwise feature APIs for this purpose. RPA tools have strong technical similarities to graphical user interface testing tools. These tools also automate interactions with the GUI, and often do so by repeating a set of demonstration actions performed by a user.
Osource’s BPM framework features end-to-end user definable workflows to track transactions and simplify processes for its customers. BPM product provides pre-defined electronic workflows to eliminate time consuming customizations and business enhancements, while also allowing its users the freedom to define their transactions within the application.
Prior to implementation, Osource also determines an extensive list of requirements of the client to be addressed in the BPM. The company additionally provides BPM training and postimplementation support and maintenance services to ensure maximum benefits of the BPM for the users.
Looking Ahead
Having ventured into a number of industry verticals in a span of over a decade, Osource India has gained vast experience in building DMS solutions for a global clientele. Since its ideation in 2004, the company has grown from a few 100 employees to a development center with 250+ Developers and 30+ Business Analysts as well as a core management team with more than 100+ years of combined experience in data processing, automation and technology solutions. Today, Osource boasts of multiple offices in the Indian cities of Delhi, Mumbai and Bangalore and has penetrated the Global markets of Australia, UAE and the US with its expansive portfolio of offerings. Moving forward, the company has a number of exciting projects lined up for the future, one among which is a partnership with AWS (Amazon Web Services), to build a DIY DMS/ BPM Model. Osource also intends to engage itself in continuous innovation and improvement of business solutions to meet the ever-changing customer business scenarios globally, in the future.
